Repeat Prescriptions

The quickest and easiest way to order your medication is through the NHS APP. You can also  access online medical services from our practice via SystmOnline which includes ordering repeat prescriptions. 

Alternative methods of ordering

Patients on regular medication do not usually need to see the doctor for repeat medication. 

  • Post it to us with a stamped addressed envelope if you want us to post it back to you.
  • Telephone your order on our 24 hour prescription line 01205 722437 option 2 then option 2.
  • If you wish to speak to a member of staff about your repeat medication please phone 01205 722437 option 2 then option 1.
  • Order online via the link at the top of this page. First time users are required to complete a simple registration.

Please allow three full working days (72 Hours) for prescriptions to be processed and remember to take weekends and bank holidays into account.

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Electronic Prescribing Service

This practice is set up for the electronic prescription service.

This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.

To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.

For more information please click here


We are able to dispense drugs from the surgery for patients who live in rural areas or more than one mile away from their nearest chemist. Please ensure that you bring proof of exemption from prescription charges if you are exempt.

Collection of Controlled Drugs. You must bring ID with you when collecting. 

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.